Katy Batley

Katy Batley has a strong background in Customer Success, with experience in leading teams, creating strategies, managing client engagement, and driving revenue growth. Katy has worked in various roles at companies such as Nexthink, Customer Success Source, AppLearn®, BeyondTrust, and Avecto. Katy's expertise lies in developing innovative customer journeys, reducing churn risk, and creating customer advocacy programs. Katy is also skilled in team development, process creation, and advocating for customer needs. Katy holds a BA (Hons) in French Studies from The University of Manchester.