Jean Hansen

Customer Service Manager at Applied DNA Sciences

Jean Hansen has a diverse work experience in administrative and customer service roles. Currently, they are working as a Customer Service Manager at Applied DNA Sciences since August 2021. Prior to that, they worked at CA Technologies for several years. Jean'sroles at CA Technologies include serving as an Administrative Coordinator to the SVP of Information Technology & Strategy from May 2011 to February 2019, a Senior Administrative Assistant to the SVP of IT Business Solutions from April 2008 to April 2011, and an Administrative Assistant to the SVP of IT Business Solutions from August 2005 to April 2008. Before joining CA Technologies, Jean worked at Curative Critical Care Systems where they held various positions, including Training Administrator to the Director of Human Resources from March 2004 to January 2005, Administrative Assistant to the Director of Professional Development from July 2002 to February 2004, Administative Assistant to the Medical Director of Medical Operations from November 1994 to June 2002, and Assistant to the President of R&D from June 1992 to October 1994.

Jean Hansen has an Associate of Occupational Studies (AOS) degree in Administrative Secretarial Science from Briarcliffe College. In addition to their degree, they have obtained several certifications including Healthcare IT Support from The Johns Hopkins University (earned in June 2023), Project Management: The Basics for Success from the University of California, Irvine Division of Continuing Education I Coursera (earned in June 2021), Everyday Excel, Part 1 from the University of Colorado Boulder (earned in February 2021), and COVID-19 Contact Tracing from Coursera Course Certificates (earned in July 2020).

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Timeline

  • Customer Service Manager

    August, 2021 - present