EJ

Eugene Screws Jr

IT Helpdesk Lead at Appsential

Eugene Screws Jr has a diverse work experience spanning over two decades. Eugene started their career as a Customer Service Manager and Database Administrator at J. Hunt & Fultz, Inc in 1996. In this role, they managed the call center, administered the client database, and handled billing and invoicing duties.

Eugene then joined the United States Postal Service in 1997 as a Help Desk Support Specialist. Here, they managed the help desk, provided user support for mail tracking software, and handled hardware/software management. Eugene also provided desktop user support, training, and troubleshooting.

In 1999, Eugene joined Mid-Atlantic Coca-Cola Bottling, Co as an Account Manager. Eugene successfully managed sales routes, implemented company programs to increase sales volume and profit, and conducted sales analysis for product needs. Eugene also maintained customer relationships, provided customer service, and resolved concerns.

In 2008, Eugene joined Walmart as an Assistant Manager of Operations. Eugene currently manages a staff of 100 associates, covering front-end and customer service operations. Eugene also handles office support in areas such as accounting, invoicing, claims management, and personnel/human resources.

Since 2013, Eugene has been working at Appsential, Inc. as an IT Helpdesk Lead. Further details about this role are not provided.

Eugene Screws Jr began their education in 1992 at New York University, where they pursued an Associate of Applied Science degree in Information Systems. Eugene successfully completed their studies in 1995. Following this, Eugene Screws Jr furthered their education at Strayer University from 2005 to 2008. During this time, they obtained a Bachelor of Science degree in Information Systems.

Links

Previous companies

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Timeline

  • IT Helpdesk Lead

    May, 2013 - present

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