Kristin-Leigh Brezinski

Kristin-Leigh Brezinski (KL) has a diverse work experience that spans across various roles and industries. Kristin-Leigh (KL) started their career at Gonzaga University, where they worked as a Student Researcher and served on the Editorial Board of the Gonzaga University Charter Publication.

Afterwards, they had internships at Hewlett-Packard as a Software Engineering Intern, where they gained experience in designing and implementing organizational systems. Kristin-Leigh (KL) then joined Symetra as a Claims Coordinator, where they analyzed annuity files and worked on legal transactions.

In 2013, KL joined TUNE as a Senior Software Support Engineer, providing technical assistance and leadership for the TUNE Marketing Console product. Kristin-Leigh (KL) later moved into a role as a Technical Customer Success Manager, assisting customers with complex issues and escalations. Kristin-Leigh (KL) eventually became a Senior Customer Success Team Lead, overseeing enterprise and strategic business accounts.

KL then joined Branch in 2018 as the Director of Technical Customer Success and Ads Attribution SME. Kristin-Leigh (KL) managed the transition of the TUNE ads attribution product to Branch and acted as the senior internal Subject Matter Expert for Branch's paid mobile advertising business.

In 2020, KL joined AppsFlyer as the Head of Strategic Accounts, Customer Success for North America. Here, they focused on IC strategy work, mentorship, and leveling up support-oriented engagements to a more consultative approach.

In 2022, they transitioned to their current role at AppsFlyer as the Client Services Director, Scaling Customer Success Practices (North America). Kristin-Leigh (KL) launched a new CS team and methodologies to service less-resourced and newer-to-market customer teams at scale while maintaining a high bar for tailored consulting expertise and project deliverables.

Throughout their career, KL has demonstrated strong leadership and expertise in customer success, technical support, and project management. Kristin-Leigh (KL) has managed specialist teams, developed internal processes and collateral, and helped shape strategic initiatives within organizations.

Kristin-Leigh (KL) Brezinski's education history includes a Bachelor's degree in Computer Science from Gonzaga University, which they completed from 2007 to 2011. Kristin-Leigh (KL) also pursued various additional certifications and courses, such as Project Management from Lynda.com / LinkedIn Learning in 2020, Tableau Desktop I and II from Tableau eLearning in 2016, and an iOS Development Course from Code Fellows in 2014. Additionally, they completed their high school education at Holy Names Academy from 2003 to 2007. KL Brezinski has obtained several certifications, including the Advanced Google Analytics Certified and Google Individual Qualifications in Mobile Advertising and Google Analytics from Google. Kristin-Leigh (KL) also holds certifications from The Trade Desk, Apple, and TUNE.