RB

Rebecca Burgess

Senior Strategic Customer Success Manager at Appspace

Rebecca Burgess is a seasoned professional in customer success management with extensive experience at Appspace since November 2021, currently serving as Senior Strategic Customer Success Manager. In this role, Rebecca is responsible for enhancing customer experience, ensuring satisfaction, and managing subscription renewals for approximately 50 clients. Prior to Appspace, Rebecca held various roles at thinkTribe from September 2015 to November 2021, including Client Success Team Leader and Senior Client Success Executive, focusing on customer satisfaction metrics and team management. Additional experience includes roles at Sterlingbuild Ltd and Surf Sales Ltd, emphasizing sales and customer service, alongside a foundation in IT support as a Trainee I.T Technician. Rebecca holds a Bachelor's Degree in Internet Computing from Canterbury Christ Church University.

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