Soraia R.

Soraia R. is an experienced professional in customer experience and project management, currently serving as Customer Experience Manager at eStruxture Data Centers since January 2012 and Senior Service Manager at Aptum concurrently. Prior experience includes roles as Project Manager/Sales Coordinator at Cogeco Data Services, where Soraia R. managed fiber installation projects and oversaw complete life cycle project management, and Partner Relations Coordinator, focusing on strategic carrier partnerships. Soraia R.'s career began as a Systems Analyst at Dabi Atlante S.A., leading to significant roles in various organizations including Rogers Communications and Group of Gold Line, demonstrating a strong background in communication, technical systems, and business management. Educational achievements include a Project Management Professional certification from PMI and a Bachelor's degree in Computer Science.