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Joseph Fleetwood

Service Manager at Arc Systems | Managed Service Provider

Joseph Fleetwood has extensive experience in IT support, ranging from first to second and third line support roles. Joseph has worked at various educational institutions and currently holds the position of Service Manager and 2nd Line Team Leader at Arc (UK) Systems Ltd, where Joseph provides second line support to a large client base and allocates workload to engineers.

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Timeline

  • Service Manager

    November, 2023 - present

  • 2nd Line Team Leader

    February, 2022

  • 2nd Line Engineer

    February, 2021

  • 1st Line Engineer

    September, 2019

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