Eric Ellsworth has a strong background in directing and managing operations in various call center environments. With experience in overseeing teams, implementing operational efficiencies, and ensuring quality assurance, Eric has consistently demonstrated leadership in strategic planning and stakeholder communication. Graduating with a Bachelor's degree in Humanities/Humanistic Studies, Eric has held key positions at companies such as Archimedes, Kaiser Permanente, and American Advisors Group, showcasing a breadth of experience in operational management and customer service.
August, 2022 - present