Eric Ellsworth

Site Director Contact Center Operations at Archimedes

Eric Ellsworth has a strong background in directing and managing operations in various call center environments. With experience in overseeing teams, implementing operational efficiencies, and ensuring quality assurance, Eric has consistently demonstrated leadership in strategic planning and stakeholder communication. Graduating with a Bachelor's degree in Humanities/Humanistic Studies, Eric has held key positions at companies such as Archimedes, Kaiser Permanente, and American Advisors Group, showcasing a breadth of experience in operational management and customer service.

Links

Previous companies

National University logo
H&R Block logo
Kaiser Permanente logo
AT&T logo
Delta Dental logo
Western Dental logo
American Advisors Group logo

Timeline

  • Site Director Contact Center Operations

    August, 2022 - present

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