Ray MacDonald

Ray MacDonald's work experience includes:

1. Vice President, Global Customer Technical Operations at Arctic Wolf from April 2022 to present.

2. Instructor/College Professor at Sheridan College from September 2012 to December 2022.

3. Client Executive at CompuCom from May 2021 to March 2022, where they served as a relationship owner and rescued key managed services accounts in Healthcare and Financial Services.

4. Principal Consultant, Technology Services Transformation at MacDonald IT Executive Consulting from September 2019 to May 2021.

5. Associate Vice President, Technology Solutions at TD from February 2016 to July 2019. Ray led TD Bank's largest and most strategic ITS programs, transforming the customer experiences and business-to-business relationships.

6. Senior Project Executive at TD from July 2012 to February 2016, where they led the build and integration of infrastructure for TD's credit card business acquisitions.

7. Senior Project Executive at IBM from July 2012 to February 2016.

8. Senior Director, Enterprise Architecture and IT Infrastructure at Loblaw Companies Limited from March 2009 to April 2012.

9. Assistant Vice President, Global Service Operations and Technical Support at Sun Life from April 2007 to May 2008. Ray restructured and championed global IT shared services transformation.

10. Technical Account Manager (TAM) at Sun Microsystems from May 2004 to April 2007. Ray worked as a trusted advisor and architect for Adaptive Infrastructure, focusing on largest Telco clients.

11. Assistant Vice President Global Technology Architecture at Marsh McLennan from August 2002 to August 2003. Ray improved effectiveness and lowered costs of global implementations among MMC's operating companies.

12. Managing Global Technology Architect at Marsh McLennan from July 2000 to August 2002. Ray designed and established a new enterprise architecture department and led global application and IT shared services consolidations.

Ray MacDonald's education history includes an Executive MBA in Business Leadership from Athabasca University, obtained from 2006 to 2010. Ray also holds a Business Diploma in Marketing from Sheridan College, completed from 2000 to 2004. Ray participated in the Ivey Leadership Programme - Executive Development at the Ivey Business School at Western University in 2010 and completed a course on Managing Information Technology Effectively - Executive Development at the same institution in 1994. Prior to their higher education, Ray graduated from Lorne Park Secondary School, where they obtained a Data Processing Certificate and studied Computer Science. Additionally, they have obtained certifications in Collaborative Design: Vision and Strategy from LinkedIn in 2022, Body Language for Leaders from LinkedIn in 2017, and ITIL from Pink Elephant (year not specified).