Fiona Jordan

Fiona Jordan is an accomplished Customer Success Director at Arcus Global, with extensive experience in project delivery and program management across multiple organizations. Since July 2023, Fiona has led customer success initiatives at Arcus Global, previously serving as Program Delivery Manager at the Ministry of Justice UK for six months. Fiona's earlier tenure at Arcus Global involved key roles including Head of Project Delivery and Senior Project Manager, where management of Salesforce solutions and teams of specialists was paramount. Prior to this, Fiona held project management positions at Serco, News UK, CSC, and Royal Mail, showcasing a consistent track record of improving processes, achieving service level agreements, and delivering projects on time and within budget. Educationally, Fiona holds a Bachelor's degree in Art/Art Studies from Nottingham Trent University.