Gabriel Carvalho

Gabriel Carvalho is an experienced product and project manager with a strong background in enhancing customer experiences and leveraging technology for business growth. Currently serving as a Product Manager at Arena.im since February 2018, Gabriel focuses on optimizing a cloud marketing platform that facilitates live engagement through innovative features powered by AI. Prior experience includes a Project Manager role at Bradesco Cartões, where Gabriel applied Design Thinking methodologies to improve customer journeys and operational processes, as well as performing statistical analyses as a Quality Analyst. Gabriel's commitment to community service is highlighted by voluntary work with Youth Crime Watch Of America, emphasizing youth violence prevention initiatives. Gabriel holds a degree in Information Systems from Universidade Federal de Uberlândia, obtained in 2017.