Arise Virtual Solutions
Ashish Bisht has a diverse work experience in the customer service and workforce management field. Their most recent role was as a Senior Director of WFM Delivery and Data Intelligence at Arise, where they helped connect global brands with a network of gig-economy service partners. Prior to that, they held various leadership positions at TaskUs, C3/CustomerContactChannels, Inc., PerformTel, Teleperformance USA, Aegis Limited, Firstsource Solutions Limited, and Tata Business Support Services. Throughout their career, Ashish has demonstrated expertise in driving performance, managing accounts, and optimizing workforce processes.
Ashish Bisht obtained a Bachelor of Computer Application and Management degree in Computer Software and Media Applications from Punjab Technical University from the year 2001 to 2004. In addition, they have obtained several certifications from LinkedIn, including "Become a Digital Trust & Safety Leader," "Six Sigma Foundations," "Statistics Foundations 2: Probability," "What Is Change Management?," "Statistics Foundations 1: The Basics," "Unconscious Bias," "How to Be More Strategic in Six Steps," "Transform Your Personal Brand," "Leading with Stories," and "Organizational Thought Leadership." The obtained years for the LinkedIn certifications range from 2022 to 2023.
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Arise Virtual Solutions
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Arise is the platform enabling more meaningful customer experiences. Since its inception, Arise has peeked beyond the horizon to create the future of CX. The Arise® Platform connects individual CX practitioners to the world’s best brands around the globe, revolutionizing the way customer experiences are made. Whether it’s matching contact arrival patterns, unexpected volume bursts or seasonal demands, quickly and easily scale operations up or down while eliminating the need for extensive hiring or layoffs. Up to 200% intra-day flex and Up to 600% seasonal flex. Arise Flex helps control costs. You can reduce your total FTE need by leveraging Arise’s scheduling methodology to place resources at the exact times you forecast customer demand. No overstaffing and no shortfall. Simply match human capital with customer demand.