Federica S.

Federica S. has a diverse background with over 20 years of experience in product management and customer care. Currently serving as a Product Manager for IVR & WEB at ARPU+ since May 2008, Federica has demonstrated expertise in managing product development. Prior to this role, Federica worked as a Customer Care Manager at Alfasystem spa from June 2004 to August 2006, and as an RHD Trainer at Dps soluzioni informatiche from January 2002 to June 2004, showcasing a strong foundation in both technical training and customer service management.