Louisa Chandler has extensive experience as a Customer Experience Manager in various companies such as Arqiva, Virgin Money, TSYS Managed Services EMEA, Northumbria University, Lloyds Banking Group, and Lloyds TSB. In their role at Lloyds Banking Group, Louisa was responsible for managing relationships with external suppliers supporting Payment Protection Insurance activities. Louisa ensured adherence to policies, controls, and standards while driving value from contracts and resolving issues effectively. Additionally, Louisa has held various roles in relationship management, business support, team leadership, and customer service throughout their career.
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