Sarah Jane Crabtree

Chief People Officer at Arqiva Limited

Sarah Jane joined Arqiva as Chief People Officer in October 2022 to lead on the company’s people agenda including diversity, inclusion and culture.

Sarah Jane joined after 17 years with BT where she held a number of senior HR roles. She was the HR Director BT Organisation Effectiveness, responsible for BT Group’s people strategy and policies encompassing culture, operating model and organisation design, strategic workforce management, leadership and development, engagement and diversity and inclusion.

Sarah Jane began her HR career in the Civil Service as HR consultant for the Cabinet Office and 10 Downing Street. Sarah Jane moved from the public sector to BT, where she worked across a broad range of BT's Business Units, including market facing, international and central corporate functions.

Amongst her notable achievements, Sarah Jane was the HR business partner for BT Consumer, where she managed the people agenda for the launch of BT Sport and the acquisition of the UK arm of ESPN. She was the HR Director of EE after its acquisition by BT, including responsibility for the cultural integration of 12,000 EE employees into BT. She then became the overall HR Director for BT Consumer, where she was responsible for the people agenda for BT, EE and Plusnet, an £11bn revenue business.

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