Kamalakannan Parthasarathi

Vice President & Head - Contact Center Operations at ARRISE BPO SOLUTIONS

Kamalakannan Parthasarathi currently serves as the Vice President & Head of Contact Center Operations at ARRISE BPO SOLUTIONS, overseeing growth for contact center operations with over 1200 FTEs across India and managing collections for multiple financial sectors. Previous roles include Assistant Vice President - Operations at Arrise BPO Solutions Pvt Ltd, Senior Manager - Operations at Teleperformance, Manager - Analytics & Consulting at Concentrix, and Assistant Manager - Operations at Tata Consultancy Services, each contributing to extensive experience in operational management, collection processes, performance analytics, and customer lifecycle management. Kamalakannan holds a Bachelor of Engineering in Electrical and Electronics Engineering from Rajalakshmi Engineering College.

Location

Thāne, India

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ARRISE BPO SOLUTIONS

ARRISE BPO SOLUTIONS PRIVATE LIMITED, is an ISO certified company that started its operations in the year 2019. Our business was founded to meet the changing needs of the banking industry initially, however taking cognizance of how our vast industry experience can benefit our clients, we have now diversified into five industry verticals and five strategic core areas of business services.


Headquarters

Thane, India

Employees

1,001-5,000

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