Harjit Johal

Harjit Johal is a seasoned professional with extensive experience in operations and management across various organizations. Currently serving as Business Improvement Manager at Arriva Road Transport Services since October 2023, and previously holding the position of Contact Centre Operations Manager at Arriva Group since July 2022, Harjit has a strong background in team leadership and customer service. Previous roles include Operations Team Leader at Firstsource, Team Manager and Service & Panel Analyst at Countrywide Surveying Services, and various leadership positions at Countrywide Plc and Derby City Council. Harjit's career began at Derby Homes, focusing on personnel training and development. Harjit holds a degree from the University of Derby.