Roshni Malik

Deputy General Manager at Arrivae

Roshni Malik has work experience at two companies. Roshni started working at Teleperformance in 2007 and held various roles including Lead Technical Support Analyst, Subject Matter Expert, Asst Manager Customer Care, Asst Call Centre Manager, Deputy Manager - Training, and Operations Manager. Their work at Teleperformance spanned from 2007 to 2017.

In 2017, Roshni joined Arrivae as a Program Manager. Arrivae is a home and office improvement Full stack solution company that provides customised designer spaces. Roshni has been responsible for integrating and managing various aspects of the company's operations, including financing, experience centers, design partners, logistics, production, and technology. Roshni has also overseen investments in raw material providers to streamline the value chain and improve efficiency. Roshni is currently serving as the Deputy General Manager at Arrivae as of May 2022.

Roshni has a diverse range of experience in the customer service and operations fields, with a focus on training, management, and technical support.

Roshni Malik has a Bachelor of Arts (B.A.) degree in English from Shobhit University. Roshni also has a Diploma in Journalism from International Career Academy. In 2019, they enrolled at ITM Group of Institutions and completed an Executive MBA degree in Operations Management and Supervision in 2021. In addition to their formal education, Roshni has obtained certifications in "Excel: Charts in Depth" from LinkedIn in May 2020 and in Six Sigma Yellow Belt from 6sigmastudy in May 2017.

Links

Previous companies

Teleperformance logo

Timeline

  • Deputy General Manager

    May 1, 2022 - present

  • Program Manager

    September, 2017