ArrowXL
Mark Nugent has a strong background in various leadership roles, with extensive experience in IT, continuous improvement, operations management, and finance. Mark has successfully led teams and implemented strategic initiatives to improve service, reduce costs, and drive revenue growth. Mark's career spans across companies such as ArrowXL, The Co-op, Lloyds Banking Group, and Dixons Retail.
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ArrowXL
ArrowXL is the UK’s largest and longest-established two-person home delivery and warehousing specialist, with a focus on bespoke services centred around a customer-first approach. With a specialist range of bespoke delivery, in-home installation and assembly solutions, backed by award-winning technology, ArrowXL is challenging the traditional home delivery landscape, prioritising the customer’s overall brand experience and driving repeat sales for retailers, e-tailers, and manufacturers. Unrivalled in the frequency and breadth of its coverage, ArrowXL services 100% of the UK mainland population whilst providing deliveries six days a week to 98% of UK postcodes. The company’s employed and highly trained delivery crews ensure a seamless customer journey for more than 7,000 people awaiting high-value, emotionally driven purchases each day. ArrowXL delivers to the Scottish Highlands and Northern Ireland, operating out of their own dedicated hubs across both regions, whilst the company also provides a range of services to the Republic of Ireland. In addition to its market-leading delivery and in-home solutions, ArrowXL boasts a dynamic portfolio of services that provide retailers and manufacturers with everything they need to grow their businesses, including fulfilment, warehousing and storage.