Yvette Marcella Iradukunda

Network Operations Center Technician III at Arvig

Yvette Marcella Iradukunda has a diverse work experience in the field of technical support and network operations. Yvette Marcella started their career as a Network Engineer intern at New Artel in 2013. In 2016, they worked as a Technical Support representative at Addison Group and A3 Solutions, Inc. Later, they joined Arvig, where they held multiple roles and showed growth in their career. Yvette Marcella started as a Technical Specialist in 2016 and later became a Technical Specialist II & Trainer in 2018. From 2019 to 2020, they worked as a Technical Specialist III, and then transitioned to the role of Network Operations Center Technician in 2020. Yvette Marcella progressed to Network Operations Center Technician II in 2022 and is currently serving as a Network Operations Center Technician III at Arvig. In their roles, Yvette has demonstrated skills in network monitoring, troubleshooting, customer support, and training, along with developing technical standards and procedures.

Yvette Marcella Iradukunda's education history can be summarized as follows:

Yvette obtained a Bachelor's Degree in Electronics and Telecommunication Engineering from the University of Rwanda, graduating in 2014. Yvette Marcella then pursued a Master's Degree in Science and Engineering at Oklahoma Christian University from 2014 to 2016. During this time, they also attended Francis Tuttle Technology Center in 2015 and 2016 to study Computer Support Specialist.

In 2016, Yvette obtained the CompTIA A+ ce Certification from CompTIA. Yvette Marcella further enhanced their skills and knowledge by obtaining the CompTIA Network + certification in April 2018.

Currently, Yvette is working towards a Master's Degree in Information Technology & Data Science at the University of St. Thomas, with an expected completion date in 2024.

Links

Timeline

  • Network Operations Center Technician III

    August, 2022 - present

  • Network Operations Center Technician II

    April, 2022

  • Network Operations Center Technician

    August, 2020

  • Technical Specialist III

    May, 2019

  • Technical Specialist II Trainer

    February, 2018

  • Technical Specialist

    November, 2016

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