Ed Khouri

Ed Khouri has extensive work experience in operations and business management roles. Ed is currently the VP of CX/CS Operations and Strategic Programs at Aryaka, where they are responsible for transforming the customer experience operations and leading cross-functional business operations. Prior to this, they served as the Sr Director of Customer Success Operations at Palo Alto Networks, driving operational transformation for the customer success function. Ed also worked as the Sr Director of Services Operations and Transformation at Intapp, where they led the transformation of services operations for a SaaS company. Ed Khouri has also held senior positions at Medallia and NetApp, where they matured the global professional services and services operations, respectively.

Ed Khouri attended Stanford University, where they obtained a Master of Science (MS) degree in Electrical Engineering. Prior to that, they attended the United States Air Force Academy, majoring in Electrical Engineering (EE) and Mathematics, and earned a Bachelor of Science (BS) degree. No specific start or end years were provided for either institution.