Sheera Langbaum is an experienced education professional currently serving as the Manager of Live Customer Education Programs at Asana since April 2020. In this role, Langbaum leads the strategy and implementation of global training initiatives, collaborating with various departments to enhance learner confidence, achieving a notable 93% increase in Asana usage confidence among participants. Langbaum manages a diverse team responsible for delivering high-quality virtual and in-person training, maintaining a customer satisfaction rating exceeding 4.5. Previous experience includes roles as Customer Education and Training Manager at Remind, Professional Learning Specialist at IXL Learning, and Lead Teacher at Teach For America. Langbaum holds a Master’s Degree in Education Policy from Loyola Marymount University and a Bachelor's degree in Political Science and Government from Washington University in St. Louis.
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