AM

Alissa M.

Lead Client Outcomes Manager at Ascend Learning

Alissa M. has a diverse work experience. Alissa started their career as a Teacher at The Jewish School of the Arts, where they implemented education plans and utilized excellent classroom management skills. Alissa then transitioned to Ascend Learning, where they held several roles including Lead Client Outcomes Manager, Product Training Specialist, Client Development Manager, Lead Faculty Support Specialist, and Partner Support Specialist. In these roles, they demonstrated expertise in product knowledge, client support, and sales techniques, while also managing teams and achieving outstanding client satisfaction scores. Alissa M. has a strong background in education and customer service, and has consistently contributed to the success of their organizations.

Alissa M. holds a Bachelor of Arts (B.A.) degree in Communication, General from Florida Atlantic University. In addition to their degree, they have obtained several certifications, including "Preparing for Successful Communication" from LinkedIn, obtained in December 2019, "Mindfulness" from LinkedIn, obtained in December 2018, "Influencer Interview: Oprah Winfrey" from LinkedIn, obtained in June 2018, and "Developing Your Emotional Intelligence" from LinkedIn, obtained in May 2018. Alissa also has certifications in "Elementary Education K-6" from the Florida Department of Education and "Ethnic Studies" from Florida Atlantic University, although the specific details regarding the month and year of obtaining these certifications are not provided.

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