William Carson is the Director of Market Engagement at Ascensos, a customer management and services provider. William is also a Director at LDB London and New Ways, providing support in outsourced customer management and governance in Africa. William has a background in music, bid management, and CX growth hacking in various companies such as Concentrix and Teleperformance UK and South Africa. William holds a Master's degree in Business, Management, Marketing, and Related Support Services from the University of Portsmouth.
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