Christiyanto Edi Handoko Saputro

Christiyanto Edi Handoko Saputro is an experienced professional in operations and customer service management, currently serving as Lead Credit Reviewer Operations at Asetku since August 2023. In this role, Christiyanto ensures compliance with AML, legal, and risk policies while leading a credit reviewer team to enhance KYC verification processes. Prior experience includes positions such as Knowledge Management Specialist at Shopee, where responsibilities involved developing process flows and knowledge tools for the customer service team, and Real Time Floor Monitoring at Mitracomm Ekasarana, focusing on operational support in live chat systems. Additionally, Christiyanto has worked as a Customer Service Specialist at PT VADS Indonesia and a Customer Care Officer at PT Lion Air, building a strong foundation in team management and customer experience improvement. Christiyanto holds a Bachelor's degree in Informatics Engineering from Universitas Teknologi Yogyakarta.