Diana Diaz is an experienced professional with a background in legal and hospitality industries. Currently serving as an Intake Specialist at Ashcraft & Gerel, LLP since July 2021, Diana has honed skills in legal document preparation, client relations, and case management. Prior experience at Alorica as a Business Resource Center Liaison involved extensive legal support tasks, including document management and communication with clients and attorneys. Diana's earlier roles at Hilton Austin included Pre-Arrival Rooms Coordinator, Guest Service Agent, Night Auditor, PBX Operator, and Housekeeping Specialist, showcasing a strong commitment to customer service and operational efficiency in a high-volume environment. Proficiency with various software tools, alongside a talent for enhancing client experiences, underscores Diana's versatility and dedication.
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