Jacob Firis

Senior Technical Support Specialist at Ashland University

Jacob Firis currently serves as an Operations Field Technician in Customer Support Services at the University of Alaska Fairbanks since April 2019. Additionally, Jacob has been a Senior Technical Support Specialist at Ashland University since August 2015, where responsibilities include recruiting, training, and managing a team of 25-30 student workers, as well as developing training programs and maintaining documentation for university-wide use. Jacob's education includes a Bachelor’s Degree in Business Administration with a focus on Hospitality Management from Ashland University, completed in 2018.

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