Jacob Firis currently serves as an Operations Field Technician in Customer Support Services at the University of Alaska Fairbanks since April 2019. Additionally, Jacob has been a Senior Technical Support Specialist at Ashland University since August 2015, where responsibilities include recruiting, training, and managing a team of 25-30 student workers, as well as developing training programs and maintaining documentation for university-wide use. Jacob's education includes a Bachelor’s Degree in Business Administration with a focus on Hospitality Management from Ashland University, completed in 2018.
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