Emma Townsend

Emma holds a key role at Head Office, as well as overseeing the recruitment of carers, Emma manages the schedules of the visiting carers. Not an easy organizational feat! With more than 600 hours of care a week to organize Emma does a brilliant job at making sure the right person visits each client. Emma ensures there is consistency of care provided to their clients and works closely with Sarah to ensure all training courses are compliant and is on hand to support the carers in any queries and concerns they may have.