Manpreet Kaur R. is a seasoned Business Analyst with a robust background in fraud, tax, and payment orchestration at ASOS.com since March 2022. Prior experience includes significant roles at Severn Trent, where Manpreet contributed to multi-site delivery of Genesys PureCloud, documented critical business requirements, and led projects to enhance datasets and improve processes. Manpreet's expertise extends to stakeholder engagement and the implementation of operational procedures, with a focus on training and support. Educational credentials include a Master of Science in Strategy and International Business from Aston University and a Bachelor of Arts in Business and Management from Coventry University.