Praveen Kumar

Praveen Kumar has extensive experience in the technical field, having worked at Aspect Software as a Principal Engineer (Advanced Support) since March 2013. Prior to this, they served as a Technical Specialist at Wipro and as an IT Executive at Acuserv BPO Services, gaining knowledge in IVR, Telephony, CXP, API integration, and DBA. Their expertise lies in handling issues related to dialer systems and designing/developing IVR and CTI based applications.