Soon Seng Poh

Soon Seng Poh is an experienced Technical Training and Services Manager at Aspect Software since April 2002, specializing in delivering technical training on proprietary Contact Center solutions across the Asia Pacific, Middle East, and North America. Key achievements include managing the development of training materials and participating in customer project implementations in markets such as India, China, and Australia. Prior experiences include roles as an Instructor at Nortel Networks, Senior Engineer at Lucent Technologies, Product Trainer at Northern Telecom, Senior Customer Engineer at NEC, Communication Services Specialist at AT&T, and Diagnostics Specialist at Flextronics. Throughout these positions, Soon Seng Poh has contributed significantly to training development, customer satisfaction, and successful telecommunications project implementations across diverse markets.