Melissa Leslie has over a decade of experience in customer experience management and quality assurance, currently serving as the Director of Customer Experience at Aspire Lifestyles since November 2014. Previously, Melissa held various roles at Circles, including Account Management Associate, where responsibilities included enhancing program performance and collaborating with internal departments and clients. Prior roles also encompassed Quality Assurance Analyst, Mentor on Duty, and Concierge, focusing on service quality, operational support, and personalized customer experiences. Melissa holds a Bachelor of Business Administration from Suffolk University, earned between 2004 and 2008, and graduated from Maynard High in 2004.
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