Ger McGauley

Ger McGauley has a strong background in customer operations and service. Currently, they are the Head of Customer Success at Asset Class since October 2021. Prior to that, from June 2020 to October 2021, they worked as the Customer Operations Manager at CNP Santander Insurance where they oversaw customer service and claims operations. Before that, they were the Manager of Customer Operations - International Health at Allianz Partners from January 2019 to June 2020, where they managed a contact center organization supporting multiple customer channels and languages. Earlier in their career, Ger served as the Global Head of Customer Operations at Sysnet Global Solutions and also held the role of Head of Customer Operations - EMEA. In these positions, they led large teams and managed contact center operations to support customer needs. Ger's work experience also includes various customer operations roles at Sysnet Global Solutions from February 2010 to August 2014.

Ger McGauley's education history is as follows:

From 2019 to 2020, Ger attended Technological University Dublin, but it is not specified what degree or field of study was pursued.

In the previous academic year, from 2018 to 2019, Ger McGauley studied at University College Cork, without mention of a specific degree or field of study.

Between 2015 and 2017, Ger was a student at Griffith College Dublin, but the exact degree or field of study is not provided.

Ger also attended Crumlin College in 2008 and 2009, but no information regarding the degree or field of study is given.

Earlier in their education, from 2002 to 2007, Ger attended Ringsend College, although there is no mention of a specific degree or field of study.

In addition to their formal education, Ger McGauley obtained several certifications. In 2017, Ger achieved a Six Sigma Yellow Belt from SixSigma.us. In 2016, Ger obtained the Mountain Skills certification from Mountaineering Ireland. In 2021, Ger acquired the First Aid Responder certification from the Irish Red Cross. Lastly, in 2013, Ger became a Payment Card Industry Professional (PCIP) certified by the PCI Security Standards Council.