KU

Karlee Undercoffler

Fa/eam Tier 3 Team Lead at AssetWorks LLC

Karlee Undercoffler is a dedicated professional with a strong background in technical support and customer care. With experience in various roles such as FA/EAM Tier 3 Team Lead at AssetWorks Inc, IT Specialist Trainee at the United States Attorney's Office, and LDN Intern III at Itron, Karlee has developed a solid foundation in database management, technical troubleshooting, and customer service. Karlee holds a B.S. in Computer Science from Eastern Washington University and an A.A.S. in Information Technology from Spokane Falls Community College.

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Timeline

  • Fa/eam Tier 3 Team Lead

    January 1, 2022 - present

  • Customer Care Manager

    January, 2018

  • Lead Technical Support Representative

    January, 2017

  • Senior Support Services Representative

    March, 2013

  • Technical Support Representative

    September, 2011