Kyle Roberts

Kyle Roberts, CSM, SHRM-PMQ, currently serves as Branch Manager at Texas Capital Bank, where responsibilities include partnering with leaders to enhance client experiences and overseeing operational strategies. Previously, at IBC Bank, Kyle excelled as Business Development Manager, creating a client success program that significantly improved satisfaction and retention. Earlier roles include Branch Manager at Dime Community Bank, where direct client service was prioritized, and Financial Center Manager at Citi, where integrated sales strategies led to exceeding performance goals. Additionally, Kyle's experience as Branch Manager at Capital One saw a remarkable 35% sales increase and recognition for exceptional customer service, complemented by a foundational role as Operations Manager at Commerce Bank/TD Bank, where compliance and operational integrity were key focuses. Education was completed at The City College of New York.