Vishal Kumar Sharma is a seasoned professional with a solid background in research and team management. Currently serving as a Senior Research Analyst at Astegic since September 2020, Vishal previously held the position of Team Manager at MattsenKumar LLC from April 2019 to September 2020. Additionally, experience includes work at Teleperformance as a Senior Executive on the Escalation Desk and as an Executive from March 2017 to April 2019. This diverse experience highlights expertise in leadership, research analysis, and customer escalation management.