ASTRID
Frank Keustermans has extensive experience in various telecommunications and IT roles, ranging from Telecom Manager at Bayer Antwerpen NV to Development Manager at VWT Network Construction. Frank currently serves as the Process Owner for Service Request and Incident Management at ASTRID. In their previous roles at BT Global Services, Frank excelled as the Head of Global Escalation and Major Incident Management, overseeing teams in multiple countries and ensuring effective escalation management. Throughout their career, Frank has demonstrated a strong focus on delivering high-quality technical support and managing complex projects within the telecommunications industry.
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ASTRID
ASTRID is a specialised operator that provides the development, management and maintenance of a high technology mobile radio communications network for voice and data transmission. ASTRID is a federal and local council initiative. ASTRID's mission and its execution are in large part defined by a framework. "ASTRID's mission is to establish, run, maintain, and implement any developing modifications and widening of a radio communications network for voice and data transmissions for Belgian emergency and security services, state and institutional security services, and companies or associations, be they public or private, which provide services in the field of emergency and security services"