Frank Keustermans has extensive experience in various telecommunications and IT roles, ranging from Telecom Manager at Bayer Antwerpen NV to Development Manager at VWT Network Construction. Frank currently serves as the Process Owner for Service Request and Incident Management at ASTRID. In their previous roles at BT Global Services, Frank excelled as the Head of Global Escalation and Major Incident Management, overseeing teams in multiple countries and ensuring effective escalation management. Throughout their career, Frank has demonstrated a strong focus on delivering high-quality technical support and managing complex projects within the telecommunications industry.
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