Customer Management and Experience

The Customer Management and Experience team at PT Asuransi Jiwa Sinarmas MSIG Tbk. is dedicated to enhancing client satisfaction and loyalty through effective management of customer interactions and experiences. This team focuses on understanding customer needs, resolving inquiries through comprehensive care, and optimizing the agency business model. By ensuring seamless communication and personalized service, they play a vital role in fostering long-term relationships with policyholders and enhancing the overall brand experience.