Antonio Morales

Antonio Morales is an accomplished Contact Center Manager with extensive experience in the LATAM region. Currently serving at Atento since August 2019, Antonio manages operations for a leading technology company. Previous roles include Contact Center Manager at Teleperformance México, where visibility and KPI management were enhanced, and Sykes Enterprises, where multiple accounts in tech support and customer care were overseen. At TTEC, Antonio led campaigns to top vendor rankings while developing operational personnel and fostering collaboration. Antonio's career began after studying Electrical and Electronics Engineering at Facultad de Ingeniería de la UNAM from 2008 to 2013.