Friderick Laude

Friderick Laude is an accomplished operations manager with extensive experience in the outsourcing and service center industries. Currently serving as Operations Manager at Athena since April 2023, Friderick previously held the same title at TaskUs from January 2022 to April 2023. Prior to this, Friderick was Head of Operations at The Virtual Hub Ltd from March 2019 to November 2021 and served as Subject Matter Expert Lead at Telstra from March 2015 to March 2019. Friderick’s career began at Cognizant Technology Solutions as Team Manager from April 2013 to February 2015, and includes a role as Senior Team Leader at Convergys from October 2006 to August 2012, focusing on team supervision and mentoring. Friderick holds a Bachelor of Science in Commerce, specializing in Finance and Financial Management Services, from Ateneo de Zamboanga University, earned between 2000 and 2004.