Ken Goetz possesses extensive leadership experience in customer success and services across notable technology companies. Currently serving as Vice President of Group Customer Success at athenahealth, Ken has previously held key roles such as Vice President of Customer Success and Services at Genesys, and multiple vice presidential positions at Red Hat, including Customer Success, Core Services, and Education Services. Additionally, Ken has contributed as an Advisory Board Member at the Technology Services Industry Association (TSIA) and held various senior director roles at Oracle, encompassing Pre-Sales, Global Business Development, and Global Operations. Academically, Ken earned an MBA in Strategic Management from The University of Chicago Booth School of Business and a BA in Economics from The George Washington University.
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