Syed Faizan Siddique started their work experience in 2020 as a Project Support Coordinator at VTExpert. In this role, they took the initiative to solve customer issues, reducing overall development costs by 23%. Syed Faizan also conducted surveys for Net Promoter Score (NPS), generating valuable insights for the support and marketing teams, which increased the retention rate by 11%. Additionally, they enforced the idea of upselling among the support team, leading to a 14% increase in overall revenue.
In 2021, Syed Faizan Siddique joined Atheneum as a Research Associate- Global Market Insights (Qualitative). This role focuses on providing faster insights and better data by unlocking access to market expertise before it becomes widely available. The duration of this role is ongoing.
Syed Faizan Siddique completed their Bachelor of Business Administration (BBA) degree from the National University of Computer and Emerging Sciences, where they studied Business, Management, Marketing, and Related Support Services. Syed Faizan attended the university from 2015 to 2019. In addition to their degree, Syed Faizan Siddique has obtained several certifications, including the McKinsey Forward Program from McKinsey & Company in December 2022, Sales Pipeline Management from LinkedIn in August 2022, Digital Marketing Foundations from LinkedIn in June 2022, and Supply Chain Foundations from LinkedIn in June 2022.
July, 2021 - present