Victoria M. currently serves as the Head of Platforms, Portals & User Services at Athora, where responsibilities include team guidance, collaboration within agile frameworks, and budget management. Prior experience includes roles as Chief Operating Officer at Growficient, Operations Lead at Brenger, and Head of Operations at Scribbr, where Victoria led large teams and implemented operational efficiencies. Additional roles encompass customer support management and strategic consulting, with a strong focus on people, processes, and improving customer satisfaction across various organizations. Victoria holds a Master’s Degree from Aarhus University and the University of Amsterdam, and a Bachelor’s Degree from the University of Mannheim.