Liz Bay

Liz Bay has a diverse range of work experience in various companies. Liz started their career at KLA-Tencor, where they held roles as a Global Software Technical Support Manager, Business Development Manager, and Product Marketing Manager. After that, they worked at NXP as a Service & Support Manager. Here, they were responsible for leading service delivery in multiple countries and doubling the size of the service team within a year. Liz then joined Cisco as a Service Manager, Certified ITIL Expert, and CCNA. At Salesforce, they served as a Customer Success Director and later as a Salesforce Customer Success Lead for China, Hong Kong, and Taiwan. Currently, Liz is employed at Atlas as a Senior Director and APAC Customer Success Leader.

Liz Bay holds a Bachelor of Business Management degree from Coventry University. Liz also attended MIT Sloan Executive Education. In terms of certifications, Liz obtained the following:

- Certified ScrumMaster® (CSM®) from Scrum Alliance in July 2022

- Salesforce Omnistudio Consultant from Salesforce in May 2022

- MIT Sloan Organizational Design for Digital Transformation from MIT Sloan School of Management in April 2022

- Salesforce Aspiring Leader from Salesforce in May 2021

- Becoming A Coaching Manager from MyWayUp in March 2021

- Prosci Change Management from Prosci in November 2019

- Saleforce Service Cloud Consultant - ADM261 from Salesforce in May 2018

- Salesforce Certified Sales Cloud Consultant - ADM251 from Salesforce in April 2018

- Saleforce Administrator - ADM201 from Salesforce in March 2018

- Cisco Certified Network Associate Service Provider Operations (CCNA) from Cisco in July 2017

- ITIL Expert Managing Across the Lifecycle (ITIL-MALC) from ITIL Certified in August 2015

Note: Liz Bay's education history does not include information about the months and years they attended Coventry University or MIT Sloan Executive Education.