Eduarda Franck

Eduarda Franck has significant experience in technical support, currently serving as an Atlassian Support Engineer I at e-Core and Atlassian since February 2021. Prior to these roles, Eduarda was employed as a Bilingual Service Desk Analyst at HCL Technologies from September 2019 to February 2021, where responsibilities included resolving incidents and managing service requests. Early career experience includes an internship focused on inclusion support at Prefeitura Municipal de São Leopoldo from April 2017 to September 2018. Eduarda holds a Bachelor of Technology in Analysis and Development of Systems obtained from Unisinos (2019-2021) and a Bachelor's degree in Psychology from Unisinos (2017-2018). Additionally, educational background includes studies at Instituto Rio Branco from 2014 to 2016.