Irena Deak is currently serving as a Customer Retention Manager at Atlassian since February 2023. Prior to this, Irena worked as a Customer Support Consultant at Sendcloud from March 2021 to February 2023. Irena's experience also includes a temporary position as a Kundendienstmitarbeiter at Robert Half, which lasted from November 2020 to March 2021, focusing on customer service for PosterXXL. Additionally, Irena held positions as a Bookerin at Marlin tours d.o.o. during the summers of 2018 and 2019, where responsibilities included providing information to guests and selling tickets for a tourist semi-submarine. Irena holds a Bachelor’s degree in Germanistik from the University of Novi Sad, acquired between October 2016 and July 2020.
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