Joshua Hiraheta

Joshua Hiraheta is a seasoned professional with extensive experience in technical support and project management. Currently serving as a Senior Support Engineer at Atlassian since March 2020, Joshua previously held roles as Lead Technical Support Engineer at Acrolinx, managing enterprise software support for a diverse set of high-profile clients, and as a Junior Project Manager at Dexina AG, overseeing multiple high-availability applications for Daimler AG. Joshua's background also includes academic and operational management roles at UMUC Europe, where effective support for thousands of students was provided. Additionally, Joshua has foundational experience in IT support roles, having worked at univativ GmbH & Co. KG, Dedicated Computing, and JX Enterprises. Joshua holds a Bachelor’s degree in International Business from Schiller International University and an Associate of Science in Computer Networking from Waukesha County Technical College.