Michael Clark

Technical Account Manager at AlienVault

Michael Clark has a diverse work experience in the field of cybersecurity. Michael started their career in 2006 at Hewlett Packard Enterprise, where they worked as a Project and Portfolio Management (PPM) Technical Support Engineer (TSE) and later as a Technical Account Manager (TAM). In this role, they specialized in assisting clients with installation and upgrades, handling escalations and production down environments, and mentoring other engineers. Michael also had extensive knowledge in various technologies such as SQL, UNIX/Windows, Oracle, Java, and XML.

In 2014, Michael joined Micro Focus as an ArcSight Technical Support Engineer (TSE). Michael worked as a Tier 3 Support Engineer, helping front line engineers and premier clients with issues related to log parsing for SmartConnectors. Michael had expertise in using SQL and regex to extract data from other products.

In 2018, Michael moved on to work at AlienVault, which was later acquired by AT&T Cybersecurity. Michael served as a Technical Account Manager and a Customer Enablement Engineer for AlienVault. Unfortunately, specific details about their responsibilities and accomplishments in these roles were not provided.

Overall, Michael Clark has gained comprehensive experience in cybersecurity, specializing in technical support, account management, and customer enablement. Michael possesses a wide range of skills and has worked with various technologies throughout their career.

Michael Clark attended Drew University from 1990 to 1996 and obtained a Bachelor of Science (B.S.) degree in Computer Science. In September 2019, they also obtained several certifications including Account Executive Fundamentals - Partner, Account Executive Intermediate v7.0 - Partner, and Solution Architect Fundamentals v9.6 - Partner from MobileIron. Additionally, they hold a Certified Ethical Hacker (CEH) certification from EC-Council, though the month and year of its obtainment are not provided.

Links

Previous companies

Hewlett Packard Enterprise logo

Timeline

  • Technical Account Manager

    November, 2018 - present

View in org chart