Kelli Dow

Kelli Dow is an experienced customer support and IT professional with a diverse background spanning several roles. Currently serving as a Customer Support Specialist at Attain since November 2022, Kelli previously worked as an IT Dispatcher at Digacore Technology Consulting, where responsibilities included managing a high volume call center, triaging issues, and liaising between departments and clients to ensure effective resolution of IT tickets. Earlier experience includes roles as a Fleet Administrator at Durham School Services, a Customer Success Specialist at HOCS Consulting Inc., a Processor at RMS Title & Appraisal, and a Designer Assistant at Gracious Elements of Design, LLC. Kelli holds an Associate’s Degree in Business Administration and Management from Ocean County College and has demonstrated skills in multitasking, critical thinking, and maintaining efficient workflows across various platforms.