Jeferson Dinglasan

Jeferson Dinglasan is a seasoned professional with extensive experience in customer support and operations management. Currently serving as a Chat Support Specialist for Upwork and Attentive since March 2022, Jeferson effectively manages over 300 accounts, addressing a variety of customer inquiries related to billing and product recommendations. In addition, Jeferson holds the role of Sales Manager at AXA Philippines since December 2018, overseeing a team of financial advisors and offering insurance solutions. Previous roles include Technical Sale Supervisor at Asurion and AVP for Operations at iQor, where Jeferson demonstrated strong leadership by managing teams and significantly improving performance metrics. Jeferson's career began as an Account Specialist at STARTEK Philippines, and educational qualifications include a Bachelor's degree in Marine Transportation from PNTC.